Membership Sales Representative
$37,440–$41,600 year
On-siteWest Hartford, Connecticut, United States
Job Summary
Conduct 50+ outbound calls daily to warm and cold leads, then perform engaging club tours to convert prospects into members. Manage follow-ups via phone, text, and email to maintain a full sales pipeline while generating new leads through community events, digital campaigns, and referral programs. Provide outstanding onboarding for new members, schedule goal-setting sessions, and promote personal training introductions to improve satisfaction and retention rates. Support the Club Director in executing promotions, tracking daily performance metrics, and handling administrative duties such as member account updates and reporting. Maintain club cleanliness and organization to ensure readiness for tours at all times. Available Monday-Thursday 10 AM-8 PM and Saturday 9 AM-3 PM.
Required Qualifications
- Minimum 12 years of experience in sales, customer service, or fitness industry roles
- Strong communication, negotiation, and closing skills
- Comfortable with outbound calling, CRM tools, and lead management systems
- Energetic personality with a passion for fitness and helping others succeed
- Reliable, organized, and goal-driven with a positive, team-focused attitude
- Must be available during required schedule (Monday-Thursday 10 AM - 8 PM; Saturday 9AM -3PM)
Desired Qualifications
- 12 years of experience in sales, customer service, or fitness industry roles (preferred)
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