Membership Sales Representative (4369)
$38,418–$40,685 year
On-siteNorth Hollywood, California, United States
Job Summary
Greet and engage members and guests to foster an inclusive environment, conducting new member onboarding sessions and wellness consultations to help them set healthy living goals. Actively promote membership and programs through tours, community outreach, and referral campaigns, while closing prospective member interviews and conducting retention calls to meet sales targets. Support members in achieving wellness objectives by monitoring fitness center activity, instructing on equipment use, and facilitating small-group connections. Respond promptly to member inquiries and concerns, accurately process memberships and payments, and adhere to safety and compliance policies.
Required Qualifications
- High school diploma
- Bachelor's degree in Physical Education, Kinesiology, Exercise Science, Business, or related field
- Strong interpersonal and communication skills
- Ability to inspire others
- Ability to handle multiple priorities
- Ability to work collaboratively across departments
- Proficiency in Microsoft Office
- Proficiency in member management systems
- 1–2 years of experience in membership sales, customer service, or health and wellness coaching
- Proven ability to build relationships
- Proven ability to meet sales goals
- Proven ability to motivate others toward healthy living
- Current approved Adult, Child, & Infant CPR/First Aid/AED certifications
- Willingness to obtain CPR/First Aid/AED certifications within 30 days of hire
- Physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodations
- Ability to stand for extended periods
- Ability to lift up to 20 pounds
- Auditory and visual ability to observe and respond to situations in the fitness and membership areas
Desired Qualifications
- High school diploma preferred
- Bachelor's degree in Physical Education, Kinesiology, Exercise Science, Business, or related field preferred
- 1–2 years of experience in membership sales, customer service, or health and wellness coaching preferred
- Proven ability to build relationships, meet sales goals, and motivate others toward healthy living
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