Membership Sales Associate / Customer Service
$20,800–$27,040 year
On-siteAllen, Texas, United States
Job Summary
Follow the proven sales process to sell the monthly Elements Wellness Program and build customer loyalty with new, established, and prospective clients. Listen actively to client feedback and transform criticism into stories of great customer service. Prior retail sales experience is preferred, along with familiarity with modern office tools for scheduling and payments. This role offers full-time and part-time shifts, with a preference for evenings and weekends. Compensation includes $10–$13 per hour, monthly conversion bonuses, wellness plan commissions up to $250+, and a complimentary monthly massage at the studio.
Required Qualifications
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service.
Desired Qualifications
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
- Driven to create the best work environment for their team members and the best experiences for the client.
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