Membership Sales Ambassador Full Time
$34,320–$34,320 year
On-siteHixson, Tennessee, United States
Job Summary
Execute acquisition strategies by converting potential members and selling BJ's membership products to new and existing customers. Manage merchandise returns, exchanges, and pick-ups while resolving member concerns and escalating issues as appropriate. Deliver superior customer service as the first point of contact for membership inquiries, credit card applications, and general questions. Ensure compliance with club policies, maintain accurate signage, and uphold GOLD Member Standards through daily execution of stocking and promotional plans. Maintain a friendly attitude and work collaboratively to achieve defined business benchmarks.
Required Qualifications
- Regular, predictable, full attendance
- Prior front line/customer service or previous sales experience preferred
- Results driven with proven success in goal achievement
- Basic math skills preferred
- Computer proficiency preferred
- Occasionally requires lifting objects up to 30 pounds
- May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance
Desired Qualifications
- Prior front line/customer service or previous sales experience preferred
- Results driven with proven success in goal achievement
- Basic math skills preferred
- Computer proficiency preferred
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