Membership Sales Ambassador Full Time

Execute acquisition strategies by converting potential members, pitching all membership programs, and driving goal achievement against established benchmarks. Manage merchandise returns, exchanges, and pick-ups while resolving member concerns, de-escalating issues, and escalating to supervisors as appropriate. Serve as the first line of contact for general inquiries, credit card applications, and BOPIC orders, ensuring compliance with tax-exempt policies and GOLD member standards. Maintain accurate signage, clean club areas, and execute promotional plans while understanding departmental financial performance reporting. Requires regular, predictable full attendance.