Membership Sales Advisor
On-site · Swansea, Wales, United Kingdom
Job Summary
Membership Sales Advisor at Village Hotel Club focuses on matching potential members with the facilities and services offered, through a combination of in-person tours and phone conversations. Responsibilities include engaging with customers, understanding their fitness and lifestyle goals, demonstrating how the club meets those needs, and advising on additional products and services to help members reach their goals. The role emphasizes selling through service, delivering a positive member experience, and contributing to a vibrant, inclusive team environment with strong training and development support.
Required Qualifications
- Ability to interact with all types of people using effective selling techniques
- Passion for leisure, fitness and customer service
- Ability to understand individual member needs and tailor service accordingly
- Drive to achieve and exceed targets
- Team mentality and ability to collaborate across departments
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