Membership Retention Specialist
$52,000–$55,000 year
On-site · Manassas, Virginia, United States
Job Summary
The Membership Retention Specialist at Girl Scouts Nation’s Capital focuses on building relationships and support for volunteers and members. Key responsibilities include developing retention strategies, assisting new troops, mediating conflicts, and providing exceptional customer service. Qualifications include strong communication skills, a commitment to the Girl Scout mission, and the ability to work flexibly. The role requires proficiency with technology and a valid driver’s license for regional travel.
Required Qualifications
- Strong interpersonal, written, and verbal communication skills
- A genuine enthusiasm for the Girl Scout mission
- Ability to plan and carry out independent work to meet measurable goals
- Flexibility to work evenings and weekends regularly
- Proficiency with technology tools (Microsoft Office or Google Suite); Salesforce experience a plus
- A valid driver’s license and reliable transportation
Desired Qualifications
- Bilingual skills in English and at least one additional language (Spanish, Farsi, Arabic, Hindi, Urdu, Bengali, or Korean)
- Experience supporting volunteers or managing community-based programs
- Previous involvement with Girl Scouts or similar youth-serving organizations
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