Membership & Operations Manager
On-siteArlington, Virginia, United States
Job Summary
Manage all aspects of individual and organizational memberships, including applications, renewals, account maintenance, and member communications via phone and email. Serve as the primary staff liaison for Special Interest Groups, Regional Online Communities, and the Virtual Book Club while coordinating leadership elections and volunteer onboarding. Coordinate scheduling for committees and meetings, manage conference registration and badge production, and provide technical support for educational programs and the online learning center. Maintain accurate membership records, prepare monthly reports, and oversee digital library organization and resource management.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Three or more years of experience in nonprofit association management, membership services, operations, or a related field
Desired Qualifications
- Experience supporting volunteers, committees, or member-based organizations preferred
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