Membership Coordinator
On-siteBrandywine Springs, Delaware, United States
Job Summary
Control membership registration, record-keeping, and communication for the front desk area by interpreting club philosophy to members, parents, and the public. Receive and register new members, issue cards, control access to program areas, and maintain accurate attendance and payment records. Answer telephone calls, relay messages, prepare reports for the Program Director, and record board meeting minutes. Adhere to financial policies, maintain facility cleanliness and safety, assist with tours, and serve as a keyholder for opening and closing the building. Present a positive role model for youth while ensuring compliance with state licensing requirements.
Required Qualifications
- High School diploma or equivalency
- Demonstrated PC application proficiency (Word, Excel, Outlook)
- Six (6) months experience managing and tracking various kinds of data
- Must be able to pass an FBI clearance, State of Delaware Criminal History Background Check, National and State Sexual Abuse Registry check, and National and State Child Abuse Registry Check per DelaCare regulations
- Strong customer service and organizational skills
- Demonstrated ability to interact with a range of people in an open friendly, customer-oriented manner
- Demonstrated ability to work independently
- Demonstrated ability to relate well with school aged children
- Demonstrated ability with organizing and answering phone with proper phone etiquette
- Maintain a high energy level
- Be comfortable working with children and adults in a fast-paced professional setting
- Ability to perform duties effectively under stressful conditions
- Ability to make decisions quickly and accurately with tact and impartiality
- Ability to understand and follow verbal and written instructions
- Ability to communicate effectively both verbally and in writing
- Ability to lift, carry or otherwise move and position objects weighing up to 25 pounds
- Monday - Friday, 2:00pm- 6:00pm
Desired Qualifications
- First Aid/CPR certification preferred
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