Membership Concierge II
On-site · King of Prussia, Pennsylvania, United States
King of Prussia, Pennsylvania, United StatesOn-siteFull TimeMid LevelBachelors DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
Operates as the first point of contact for members and guests entering the resort, exemplifies a hospitality mindset to build relationships, handles inbound/outbound calls to support engagement and acquisition, educates members on club programming, events, pricing, and policies, assists with account maintenance and transactions, and serves as a key point of contact for new membership sales and member retention while driving problem solving and service recovery.
Required Qualifications
- High School graduate or equivalent
- 1-2 years of experience in customer service or sales
- Complete Retention Specialist Certification within 60 days of hire
- Effective communication skills
- Ability to stand for 4 hours at a time
- Friendly and outgoing demeanor
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.