Membership Ambassador, Bethesda
$80,000–$100,000 year
On-siteBethesda, Maryland, United States
Job Summary
Actively sell memberships, sports programs, and other services to prospective clients while conducting personalized tours and matching them with tailored services. Build and maintain lasting relationships by onboarding new members, collaborating with internal teams for seamless service delivery, and supporting engagement through ongoing communication and event planning. Track membership growth and engagement metrics using CRM tools to monitor progress and retention. Engage with current and potential members through daily outreach, calls, and in-person interactions to drive awareness and foster community connection.
Required Qualifications
- 2-4 years of experience in client relations, account management, or hospitality
- Proven ability to build strong relationships and drive customer satisfaction
- Exceptional communication and people skills
- Strong organizational and multitasking abilities in a dynamic environment
- A proactive, detail-oriented mindset with a customer-first approach
- A passion for sports, health, fitness, and wellness
- Must be available for weekend shifts
Desired Qualifications
- Background in hospitality, sales, or sports management
- Experience in high-end hospitality, luxury retail, or sports management/sales
- Familiarity with CRM tools
- Salesforce experience
- Luxury experience
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