Membership Advisor, Arena
$67,000–$120,000 year
On-siteConcord, North Carolina, United States
Job Summary
Drive consistent new memberships by managing a robust pipeline of qualified prospects from initial outreach through close, using CRM, internal tools, and sales enablement systems to track activity, forecasting, and performance. Engage prospective members across multiple touchpoints, including phone, email, text, in-person meetings, and live event experiences, serving as the primary sales contact. Educate prospects, deliver tailored presentations, and convert trial experiences into memberships while actively initiating and participating in pipeline development activities, including networking, referrals, and partner relationships. Collaborate closely with Member Experience and internal stakeholders to ensure alignment and a seamless transition from prospect to active member. Maintain accurate and timely reporting of sales activity, pipeline health, and forecasted revenue in CRM. Contribute to the development of best practices, playbooks, and processes as the organization scales.
Required Qualifications
- 3+ years of experience in a sales role with a proven track record of closing high-value opportunities
- ideally with high-net-worth individuals or premium clients
- Strong ability to build and sustain relationships through trust, credibility, and consultative selling
- Experience using CRM systems to manage pipeline, track activity, and forecast revenue
- Excellent written and verbal communication skills
- Ability to work cross-functionally in a fast-paced, growth-stage environment where performance is closely tied to results
- Highly self-motivated
- organized
- capable of managing multiple opportunities
- traveling frequently within territory
Desired Qualifications
- Experience selling in hospitality, luxury services, private clubs, live entertainment, or experiential offerings
- Background in startup environments or newly launched business units
- Experience leveraging relationships and informal networks to generate referrals and new business
- Familiarity with live event environments, premium venues, or membership-based models
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