Members Club Waiter/Waitress
On-siteLondon, England, United Kingdom
Job Summary
Take guest orders from all food and beverage outlets, greet arrivals, and conduct efficient check-in procedures while ensuring menus and wine lists are updated and stocked. Provide exceptional service following strict standards, inspect areas prior to opening for cleanliness and maintenance, and supervise the Junior Commis team during opening and closing. Maintain high personal grooming standards, adhere to LQA protocols, and manage guest feedback by contacting management for unresolved issues. Communicate dietary requests and allergies to ensure special care is taken. This role supports Food & Beverage Management to deliver seamless hospitality at Six Senses Place, aligning with our values of emotional hospitality and pioneering wellness.
Required Qualifications
- High school diploma or equivalent
- At least 2 years' experience in a similar operational setting
- Advanced MS Office – Word, Excel, PowerPoint and Outlook
- Familiarity with various hotel systems including MICROS/point of sell platforms
- Knowledge of hotel policies on discounts/food promotion
- Familiarity with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory
- Fluent in English
- Right to work in the UK
Desired Qualifications
- Hospitality diploma/degree from a recognized hospitality school
- Additional languages
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