Member Support Consultant | Willoughby (full-time)
On-site · Sydney, New South Wales, Australia
Job Summary
Member Support Consultant (Willoughby) at Fitness First. Drive membership growth through proactive outreach, community engagement, and high-quality member interactions. Responsibilities include generating and converting sales leads, delivering sales presentations and club tours, opening/closing the club per roster, contributing to member retention programs, and regular service calls to engage members. Requires strong communication, problem-solving, goal-oriented drive, and team collaboration. Benefits include base salary with uncapped commission and pathways for leadership growth; diverse, inclusive workplace with global brand presence.
Required Qualifications
- Current First Aid & CPR certificate
- A problem-solving mindset - you can provide solutions that meet the needs of potential members
- A gift for communication - you can talk to anyone with ease, and inspire them to take action
- Drive - you are goal-focused and continuously looking for new ways to excel yourself
- A team player - you can rally through the hard times and celebrate personal and team success
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
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