Member Support Consultant | The Zone (full-time)
$65,000–$65,000 year
On-site · Sydney, New South Wales, Australia
Job Summary
Member Support Consultant drives membership growth through proactive outreach, sales promotions and referrals campaigns, and delivers high-quality member experiences. responsibilities include generating and converting sales leads via community outreach, delivering sales presentations and tours to prospective members, creating positive member journeys, supporting member retention programs, and conducting regular service calls. The role emphasizes customer-focused communication, relationship-building with a diverse member base, and motivating members to start or advance their fitness journey while supporting club goals.
Required Qualifications
- Current First Aid & CPR certificate
- Problem-solving mindset with ability to provide solutions
- Gift for communication; ability to talk to anyone and inspire action
- Drive; goal-focused with a track record of excellence
- Team player capable of collaborating and celebrating team success
- Customer-focused; ability to build rapport with people of diverse backgrounds and help them achieve goals
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