Member Support Consultant | St Leonards (casual)
On-site · Sydney, New South Wales, Australia
Job Summary
Member Support Consultant at Fitness First in Sydney drives club sales through proactive outreach, generates high-quality leads, conducts tours and sales presentations, opens/closes the club as scheduled, and supports member retention with personalized service. The role emphasizes building strong member relationships, delivering exceptional customer experiences, and guiding prospective members toward gym engagement. Key skills include proactive outreach, communication, problem-solving, drive, teamwork, and a customer-focused mindset; required certification includes a current First Aid & CPR certificate.
Required Qualifications
- Current First Aid & CPR certificate
- A problem-solving mindset to meet potential member needs
- A gift for communication to engage others and inspire action
- Drive with goal-focused mindset and continuous improvement
- A team player who can rally through challenges and celebrate success
- Customer-focused approach and ability to build rapport with diverse individuals
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