Member Support Consultant | Prahran (part-time)
On-site · Melbourne, Victoria, Australia
Job Summary
Member Support Consultant at Goodlife Health Clubs in Prahran (part-time). Drive club memberships by generating and converting high-quality sales leads through community outreach and referrals, deliver sales presentations and tours to prospective members, create positive member journeys through personalised interactions, support member retention programs, and assist with opening/closing the club as scheduled. Must hold First Aid & CPR certificates and demonstrate strong communication, rapport-building, problem-solving, and a customer-focused approach to help members achieve fitness goals and maximize outcomes.
Required Qualifications
- First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life
- Outstanding communication abilities
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes
- Prior sales or fitness industry knowledge is a plus
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