Member Support Consultant | point Cook (casual)
On-site · Melbourne, Victoria, Australia
Job Summary
Member Support Consultant at Goodlife Health Clubs (Point Cook, casual) drives membership growth through proactive outreach, lead generation, and engaging sales presentations. Responsibilities include generating and converting high-quality sales leads, delivering club tours and sales presentations, creating positive member journeys, opening/closing the club as per roster, and participating in member retention programs. Must have First Aid & CPR certificates and be able to build rapport with diverse individuals. Key skills include outstanding communication, empathy, problem solving, resilience, and a customer-focused mindset to achieve individual and team targets. The role centers on helping people change their lives through health and fitness, delivering exceptional member outcomes, and contributing to a high-energy club environment.
Required Qualifications
- First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life
- Strong communication skills
- Customer-focused with desire to achieve outcomes
- Tenacity with a drive to achieve targets
- Ability to solve problems and overcome obstacles
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