Member Specialist (I, II, III)
On-site · Rome, Georgia, United States
Job Summary
Member Specialist provides branch-based customer service, processes transactions (deposits, withdrawals, loan payments, monetary instruments), opens and reviews accounts, and promotes credit union products and services. Requires knowledge of credit union policies and regulations (BSA, OFAC, Reg CC/DD/P), strong communication, cash handling accuracy, and ability to work across in-person, phone, and email channels. Includes cross-selling opportunities, adherence to security procedures, and participation in branch operations and training. Proficient in Microsoft Office; willingness to travel between branches as needed.
Required Qualifications
- High School diploma or GED
- Experience in banking is preferred
- Previous experience working with the public and/or customer service is also preferred
- Experience in cash handling is preferred
- Must have strong oral and written communication skills
- General skills for Microsoft Office (Outlook, Excel, Word)
- Advanced skills with computers and office equipment
- Ability to interact tactfully and professionally with staff and external contacts
- Light travel is required
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.