Member Services Specialist
On-siteBloomington, Indiana, United States
Job Summary
Conduct member services operations by handling customer inquiries, managing membership details, and fostering relationships within the fitness community. Deliver expert coaching guidance and implement sales and marketing strategies to support member growth and retention. Utilize strong communication skills and computer proficiency to coordinate tasks in a fast-paced, small-business environment while adhering to all deadlines. This role offers flexible scheduling, competitive pay with fast-track growth potential, and access to free certification training in training and nutrition. Join a team-first culture focused on empowering members to achieve their fitness goals through a supportive community and expert coaching.
Required Qualifications
- customer-focused
- get the job done
- be a leader
- Superb at handling details
- working with people
- Loyal & hardworking
- follows through
- never misses a deadline
- Strong communicator
- good computer skills
- Comfortable in a fast-paced, small-biz environment
- priorities can change quickly
- working with business owners
- Able to wear all hats
Desired Qualifications
- passionate about fitness
- helping others achieve their goals
- thrive in a supportive, team-first environment
- motivated
- personable
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