Member Services Representative
On-site · Sumter, South Carolina, United States
Job Summary
Member Services Representative at Sumter Family YMCA responsible for welcoming members and guests, answering questions about YMCA programs, memberships and services, assisting with registrations and enrollments, handling inquiries by phone, maintaining a clean and welcoming front desk, supporting events and member engagement, and promoting the YMCA mission. Requires strong customer service and communication skills, basic computer skills, ability to multitask in a fast-paced environment, dependable attendance, and a positive, professional demeanor.
Required Qualifications
- Excellent customer service and communication skills
- Positive attitude and professional demeanor
- Basic computer skills
- Ability to multitask in a fast-paced environment
- Dependable attendance and punctuality
- Previous customer service experience preferred but not required
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