Planet Fitness - PF Baseline Fitness logo
Planet Fitness - PF Baseline FitnessPosted 3 weeks ago
EXPIRED

Member Services Representative -Weekend Closer

On-siteDouglasville, Georgia, United States

Part TimeHigh School Or EquivalentEnterprise

Job Summary

Greet members, prospective members, and guests while handling front desk activities such as answering phones, checking members into the system, conducting new member sign-ups, and taking tours. Facilitate account updates and respond to member questions or concerns professionally, escalating issues to management as needed. Maintain club cleanliness and ensure a positive environment for all visitors. This role requires a customer service background, basic computer proficiency, and a passion for fitness. Candidates must be 18 years or older with a high school diploma or GED.

Required Qualifications

  • High School diploma/GED equivalent required
  • Must be 18 years of age or older
  • Punctuality and reliability is a must
  • Must be able to occassionally lift up to 50 lbs
  • Will occasionally encounter toxic chemicals during shift

Desired Qualifications

  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude!
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language

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