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Planet FitnessPosted 3 weeks ago
EXPIRED

Member Services Representative -Weekend Closer

On-siteDouglasville, Georgia, United States

Part TimeSenior LevelHigh School Or EquivalentLarge

Job Summary

Greet members, prospective members, and guests while providing exceptional customer service. Handle all front desk activities, including answering phones, checking members into the system, processing new member sign-ups, and taking prospective members on tours. Facilitate necessary account updates and respond to member questions or concerns professionally, escalating issues to Assistant Managers or Managers as needed. Maintain the neatness and cleanliness of the club. This role requires a high school diploma, basic computer proficiency, and a passion for fitness.

Required Qualifications

  • High School diploma/GED equivalent
  • 18 years of age or older
  • Punctuality and reliability

Desired Qualifications

  • Customer service background
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Exceptional customer service skills
  • Strong listener with the ability to empathize and problem solve
  • Diplomacy in all interactions while using appropriate behavior and language

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