Member Services Representative
$39,520–$43,680 year
Remote · Troy, New York, United States
Job Summary
Member Services Representative at Versant Health handles inbound calls from members, providers, and stakeholders in a remote call center, issuing authorizations when eligible and handling claims inquiries, ID cards, and benefits information. Responsibilities include providing timely, accurate information; processing provider relations requests; fulfilling rapid call volume; and maintaining professional, courteous service. Required education includes a high school diploma or equivalent with associates degree highly preferred; typically 2+ years of customer service or call center experience (healthcare/insurance experience preferred). The role is hourly and remote, with a wage range of $19.00–$21.00 per hour, and location in Troy, NY; HIPAA data security compliance is required. Benefits include medical/dental/vision, paid time off, retirement, and development opportunities.
Required Qualifications
- High School Diploma or Equivalent
- Associates degree highly preferred
- 2 Years of customer service or call center experience preferred
- 2+ years of experience in the health care industry or insurance environment preferred
- HIPAA & Security Requirements compliance
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.