Member Services Representative
On-site · Ponca City, Oklahoma, United States
Job Summary
Member Services Representative at Planet Fitness responsible for delivering an exceptional member experience in a clean, judgment-free fitness environment. You will welcome members at the desk, assist with member enrollment and tours, introduce Black Card amenities, and help drive engagement and satisfaction. The role emphasizes high energy, positive interaction, leadership potential, reliability, and the ability to assist members in achieving their fitness goals within a supportive team setting.
Required Qualifications
- 18 years of age or older
- High School diploma or GED equivalent
- Ability to lift up to 50 lbs
- Ability to stand, walk, and perform physical tasks as described
- Customer service orientation
- Ability to work various shifts including weekends and holidays
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