Member Services Representative
On-site · New Orleans, Louisiana, United States
Job Summary
Member Services Representative at Planet Fitness/front desk role focused on delivering a high-energy, welcoming member experience. Responsibilities include greeting and enrolling members, introducing Black Card amenities, assisting with tours and member enrollment, maintaining a clean, judgment-free club environment, and supporting fitness classes. The position emphasizes customer service, creating “raving fans,” and fostering a positive atmosphere to help members achieve their fitness goals while collaborating with the team and supporting the club’s operations and hours, including weekends and holidays.
Required Qualifications
- High School diploma or GED equivalent
- Birthdate confirms minimum 18 years of age
- Must be able to occasionally lift up to 50 lbs
- Must be able to stand, walk, sit, reach with hands and arms, bend, balance, kneel, twist, or crouch
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