Member Services Representative
$24,960–$24,960 year
On-site · Plano, Texas, United States
Job Summary
Front-desk Member Services Representative at an Excel Fitness Planet Fitness franchise. Responsible for delivering an exceptional member experience through customer service and cleanliness, checking members in, guiding tours, assisting with new account sign-ups, updating member accounts, responding to questions, and maintaining facility cleanliness. Requires strong customer service skills, positive attitude, reliability, diplomacy in interactions, and the ability to adhere to safety protocols; HS diploma/GED required and 18+ to apply. Part-time role based in Plano, TX, with a focus on delivering a welcoming, efficient club experience and supporting club operations.
Required Qualifications
- High School diploma/GED equivalent required
- Must be 18 years of age or older
- Customer service background preferred
- Punctuality and reliability is a must
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