Member Services Representative - Permanent Full-Time - Vanderhoof, BC.
$41,953,600–$48,734,400 year
On-siteVanderhoof, British Columbia, Canada
Job Summary
Negotiate basic transactions including deposits, withdrawals, payments, cheque orders, foreign currency, and wire transfers. Complete daily balancing of money orders, cheques, bills, credit card transactions, and foreign exchange. Open simple sub-accounts, respond to general inquiries, update member information, and handle basic account maintenance and closures. Build member relationships, achieve referral goals, encourage the use of new products, and provide information on credit union services. Assist with branch administrative tasks, balance the ATM, and help maintain branch appearance. This full-time position is scheduled for 35 hours per week, Monday to Friday.
Required Qualifications
- Basic understanding of financial transactions and customer service
- Ability to clearly and effectively interact with members
- Efficiently manage transactions and maintain accurate records
- Proven ability to handle inquiries and resolve issues professionally
- Accuracy in handling financial transactions and member information
- Permanent, full-time basis
- Vanderhoof, B.C.
Desired Qualifications
- Flexible
- Collaborative team player
- Outgoing individual
- Superior communication skills
- Adept at resolving problems tactfully
- Exercising sound judgment in various situations
- Building member relationships
- Achieving referral goals
- Encouraging the use of new products
- Providing information on credit union services
- Assisting with branch administrative tasks
- Balancing the ATM
- Maintaining branch appearance
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.