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Planet Fitness2 days ago

Member Services Representative Part Time

$26,000–$27,040 year

On-site · Bardstown, Kentucky, United States

Type
Part Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise

Job Summary

The Member Services Representative will greet members, prospective members and guests, check them in, assist with new member sign-up, take tours, and respond to questions. This role supports a positive member experience through front desk duties, account updates, and maintaining club appearance, with escalation to Assistant Manager or Manager as needed. Requires strong customer service, basic computer skills, a positive, proactive demeanor, reliability, and the ability to interact professionally with members and staff in a fitness-club environment.

Required Qualifications

  • High School diploma/GED equivalent required
  • Must be 16 years of age or older
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language
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$26k – $27k / yr

Member Services Representative Part Time · Planet Fitness

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