Member Services Representative Overnight Weekends
$42,000–$42,000 year
On-siteWinterville, North Carolina, United States
Winterville, North Carolina, United StatesOn-siteFull Time$42,000–$42,000 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Front desk Member Services Representative at a Planet Fitness franchise (Excel Fitness) based in Winterville, NC. Responsibilities include providing an exceptional customer service experience, checking members in, giving tours and assisting with new account sign-ups, updating member accounts, responding to questions, maintaining facility cleanliness, closing the shift, and preparing a bank deposit for the next day. Requires strong customer service, flexibility for overnight weekend shifts, ability to lift up to 50 lbs, adherence to safety protocols, and a positive, reliable work ethic.
Required Qualifications
- High School diploma/GED or equivalent
- Must be 18 years of age or older
- Exceptional customer service skills; positive and professional interaction with members and coworkers
- Punctuality and reliability
- Demonstrate diplomacy in all interactions; appropriate behavior and language
- Ability to stand/walk continually during shift; frequent talking
- Must be able to lift up to 50 lbs occasionally
- Ability to work 3rd shift (overnights)
- COVID-19 safety/cleaning protocols awareness
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