Member Services Representative
$35,192–$39,432 year
On-site · San Rafael, California, United States
Job Summary
The Member Services Representative is responsible for membership sales, greeting members and guests, checking in individuals according to company procedures, facilitating communication through club software, and providing exceptional customer service. Key duties include maintaining a welcoming atmosphere, addressing member requests, selling retail products, scheduling member services, facilitating payments, and ensuring a clean work area. The position requires strong customer service skills, proficient literacy, and computer competency.
Required Qualifications
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
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