Member Services Representative

Greet members and guests upon exit, check them in per company procedures, and answer phones in a courteous, professional manner. Facilitate messages on club software, communicate special events, and maintain a welcoming atmosphere. Assist with member requests, sell retail products, and schedule services like tanning while facilitating payments. Know club facilities, services, and schedules, and maintain a clean, organized work area. Perform opening and closing duties, follow Employee Handbook policies, and assist in delegated projects. Attend weekly or monthly department meetings.