Member Services Representative
$33,000–$50,000 year
On-siteSan Dimas, California, United States
Job Summary
Greet members and guests, check them in using club software, and answer phones in a professional manner. Facilitate member requests, schedule services like tanning and hydro-massage, and process payments according to company procedures. Communicate special events, sell retail products, and maintain a clean, organized work area. Always uphold a friendly disposition and ensure safety by following the Team Member Handbook and local certification requirements. This role serves as the primary interaction point for club members, fostering a welcoming atmosphere while supporting facility operations.
Required Qualifications
- Obtain or maintain a valid Child/Infant CPR Certification
- Experience working with children
- Certifications, as local/state laws require
- High school diploma or equivalent (e.g., GED)
- At least 18 years of age
- Eligible to work in the United States pursuant to both state and federal requirements
- Ability to provide proof of eligibility to work in the U.S. including the required documentation for e-Verification
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