Member Services Representative (Bilingual: Spanish)
$39,520–$41,600 year
On-site · Orland Park, Illinois, United States
Job Summary
Entry-level Member Service Representative (Spanish bilingual) at Central Credit Union of Illinois in Orland Park, IL. Responsibilities include handling member transactions (deposits, withdrawals, transfers, loans) with accuracy and providing an exceptional member experience; educate members on consumer deposit products and lending; identify opportunities to grow membership through outbound calling and referrals; maintain branch lobby and refer members to the appropriate representative; process loans and ensure compliance with policies. Requires bilingual Spanish proficiency, basic math and computer skills, cash-handling experience, and a high school diploma or equivalent. Banking experience preferred; 2+ years of customer service, sales, and/or retail experience encouraged.
Required Qualifications
- High school diploma or equivalent
- Bilingual in Spanish
- Minimum 2 years of customer service, sales, and/or retail
- Banking experience preferred
- Basic math and computer skills
- Cash-handling experience
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