Member Services Representative (51333)
$44,000–$55,000 year
On-siteStafford, Texas, United States
Job Summary
Conduct quarterly surveys to verify store compliance with customer marketing agreements, rebate funding, and vendor programs. Monitor member outlet participation monthly, enforce contractual terms, and execute promotional activities per corporate retail agreements. Inspect merchandising plans, ensure products are labeled, fronted, priced, and stocked correctly, and communicate required paperwork to GHRA on a timely basis. Manage time to cover assigned stores within deadlines while collaborating with Field Consultants to deliver promised program services. Maintain a valid driver's license for territory travel and complete necessary background checks and drug screens.
Required Qualifications
- 21+ years of age
- 2+ years of sales and/or customer service experience in convenience store/CPG industries
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Flexible schedule; able to travel as required
- Valid driver's license and good driving record
- Candidates must pass a background check, drug screen and other job requirements
- Excellent planning and organizational skills
- Good communications skills
- High school diploma or GED
- Able to lift, carry, and lower totes weighing up to 50 pounds
- Assigned territory travel
- Some days of prolonged walking
Desired Qualifications
- Bachelor's Degree preferred
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