Member Services Rep
On-siteHorn Lake, Mississippi, United States
Horn Lake, Mississippi, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Check in members at the welcome desk, greet and farewell guests, and assist with enrollment and club tours. Engage current and prospective members to encourage their fitness journey, introduce Black Card amenities, and help them find trainers for group classes. Maintain a clean, judgment-free environment by ensuring the club is tidy and supporting the team's energetic atmosphere. Shifts vary and may include weekends and holidays.
Required Qualifications
- Birthdate that confirms you are a minimum of 18 years of age
- High School diploma or GED equivalent
- Must be able to occasionally lift, push, or pull at least 50 lbs
- Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch
- Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays
Desired Qualifications
- You must be self-motivated
- You should think like an entrepreneur, constantly innovating and driving positive change
- Most importantly, you deliver consistently and over the top results
- Look no further if you like to have fun
- positively impact people
- grow your leadership skills
- You will make them feel like family in a clean, judgment-free environment
- You will create raving fans by delivering +1% customer service
- continually engaging and encouraging our members to succeed on their fitness journey
- You'll impress new and existing members when you introduce them to our Black Card amenities
- Assist with fun energetic, non-high-pressure tours
- member enrollment
- other club responsibilities
- Be a leader!
- Be passionate – love what you do!
- Have fun and invite members to do the same!
- Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals
- On-time dependability because you know people are counting on you
- Passion for helping others
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