Member Services Rep
On-sitePascagoula, Mississippi, United States
Pascagoula, Mississippi, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greet and check in members at the welcome desk, offering energetic tours, farewells, and enrollment assistance. Introduce new and existing members to Black Card amenities and encourage them to join fitness classes. Maintain a clean, judgment-free environment by ensuring the club is super clean and promoting member success. Shifts vary and may include weekends and holidays. High School diploma or GED required.
Required Qualifications
- Birthdate that confirms you are a minimum of 18 years of age
- High School diploma or GED equivalent
- Must be able to occasionally lift, push, or pull at least 50 lbs
- Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch
- Must be able to lift 50 lbs
Desired Qualifications
- Passion for helping others
- On-time dependability
- Self-motivated
- Think like an entrepreneur
- Consistently deliver over the top results
- High energy
- Positive attitude
- Love what you do
- Be a leader
- Have fun
- Encourage members to succeed on their fitness journey
- Create raving fans
- Deliver +1% customer service
- Continually engage and encourage members
- Ensure club is super clean
- Find new and current members to join the fitness trainer in fitness classes
- Introduce members to Black Card amenities
- Check in members
- Provide greetings and farewells
- Assist with fun energetic, non-high-pressure tours
- Handle member enrollment
- Perform other club responsibilities
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