Member Services Rep Overnight
On-site · Laurinburg, North Carolina, United States
Laurinburg, North Carolina, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
This role requires monitoring club cleanliness, providing high levels of member service, and conducting audits to maintain standards. Responsibilities include handling cash transactions, updating member information, ensuring compliance with company policies, and assisting with club operations and promotions. Key skills include strong communication and organization. Certified CPR and AED training must be completed within the first 30 days of employment.
Required Qualifications
- Must be at least 18 years of age.
- High School Diploma or equivalent required.
- CPR Certification and AED Certification are required before working alone.
- Must be comfortable standing for long periods of time.
- Must have the ability to handle sensitive and confidential information.
Desired Qualifications
- Great communication skills with internal and external customers.
- Must be team-oriented, motivated, and well-organized.
- Ability to think critically and evaluate solutions to problems proactively.
- Proficient ability in Microsoft Office and using a computer.
- Familiar with Excel’s mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.
Additional Requirements
- Must be at least 18 years of age.
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