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Planet FitnessPosted 3 weeks ago

Member Services Rep Front Desk - Weekday Overnight

On-siteLeander, Texas, United States

Full TimeHigh School Or EquivalentLarge

Job Summary

Monitor club cleanliness, conduct regular audits, and balance cash drawers daily. Audit and balance cash drawers daily, input member information into tablets, and stock retail and janitorial items. Operate members with equipment and amenities while ensuring policy adherence. Communicate with members, resolve day-to-day issues, and assist with membership promotions and community outreach. Participate in team meetings and stay current on all required certifications.

Required Qualifications

  • At least 18 years of age
  • High School Diploma or equivalent
  • CPR Certification
  • AED Certification
  • Comfortable standing for long periods of time
  • Great communication skills with internal and external customers
  • Team-oriented
  • Motivated
  • Well-organized
  • Ability to think critically and evaluate solutions to problems proactively
  • Proficient ability in Microsoft Office and using a computer
  • Ability to handle sensitive and confidential information
  • Familiar with Excel's mission, values, vision, and culture
  • Familiar with the Planet Fitness brand and operational requirements
  • Must frequently lift and move up to 25 pounds
  • Occasionally lift and move objects up to 75 pounds
  • Close vision
  • Distance vision
  • Color vision
  • Peripheral vision
  • Depth perception
  • Ability to adjust focus
  • Availability for mornings, evenings, weekends, and overnight as required

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