Member Services Rep Front Desk Evening
On-siteRowlett, Texas, United States
Rowlett, Texas, United StatesOn-sitePart TimeHigh School Or EquivalentLarge
Part TimeHigh School Or EquivalentLarge
Job Summary
Monitor club cleanliness, inventory, and member information while conducting regular audits to maintain Excel standards. Audit and balance cash drawers daily, input prospective and current member data into tablets, and stock retail and janitorial items. Operate and assist members with equipment, tanning, and amenities while ensuring compliance with policies, state laws, and insurance requirements. Communicate with members to address infractions, promote memberships, and represent the company at community events. Participate in team meetings and stay current on all required certifications and training courses.
Required Qualifications
- At least 18 years of age
- High School Diploma or equivalent
- CPR Certification
- AED Certification
- Comfortable standing for long periods of time
- Great communication skills with internal and external customers
- Team-oriented
- Motivated
- Well-organized
- Ability to think critically and evaluate solutions to problems proactively
- Proficient ability in Microsoft Office and using a computer
- Ability to handle sensitive and confidential information
- Familiar with Excel's mission, values, vision, and culture
- Familiar with the Planet Fitness brand and operational requirements
- Must frequently lift and move up to 25 pounds
- Occasionally lift and move objects up to 75 pounds
- Close vision
- Distance vision
- Color vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
- Availability for mornings, evenings, weekends, and overnight as required
- Nonexempt status (entitled to minimum wage and/or overtime pay protections of the FLSA)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.