Member Services PT W Schillinger
$21,840–$21,840 year
On-site · Mobile, Alabama, United States
Job Summary
Planet Fitness is seeking a Part-Time Overnight Member Services Representative in Mobile, AL to deliver exceptional member experiences. Responsibilities include greeting and assisting members and guests, handling front desk tasks (phone inquiries, member check-in, new member sign-ups, and updating accounts), conducting facility tours, maintaining cleanliness and safety, stocking supplies, and reporting maintenance needs. The role requires independent work, strong customer service, problem-solving, and adherence to safety and company standards during AM/PM/Overnight shifts. Benefits include Free Black Card membership, PTO, health and retirement plans, and more. Must be at least 16 (18 for overnight) and able to work weekends; E-Verify and equal opportunity employer statements apply.
Required Qualifications
- Must be a minimum of 16 years of age.
- Must be able to Lift, pull, push a minimum of 25lbs.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Basic computer proficiency.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Satisfactory background check.
- Overnight, Additional Qualification(s): Must be 18 years of age or older.
- Must be able to work alone and independently.
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