Member Services PT Kentucky Ave

Greet members, prospective members, and guests while greeting them as they enter and exit the club. Handle front desk activities including answering phones, checking members into the system, conducting new member sign-ups, taking tours, and facilitating account updates. Maintain cleanliness and safety by cleaning restrooms, locker rooms, and gym equipment, stocking supplies, and reporting broken amenities to management. Follow the Lost and Found Policy and turn in lost property immediately. Work independently during AM, PM, or Overnight shifts, often alone, requiring self-reliance and proactive problem-solving. Address inquiries, resolve issues, and document non-emergencies in the Communication Log on Microsoft Teams.