Member Services PT Ashburn

Greet members, prospective members, and guests while handling front desk activities such as answering phones, checking members in, facilitating new sign-ups, and managing account updates. Conduct facility tours, resolve inquiries, and maintain the cleanliness, organization, and safety of the club by sanitizing restrooms, locker rooms, and equipment. Report broken amenities, manage the lost and found policy, and document non-emergencies in the Communication Log. Work independently during AM, PM, or overnight shifts, often alone, to ensure a welcoming atmosphere and uphold Planet Fitness standards.