Member Services Lead Associate
On-siteMeridian, Idaho, United States
Meridian, Idaho, United StatesOn-siteFull TimeSenior Level
Full TimeSenior Level
Job Summary
Lead the Member Services team and manage department operations, including the front desk and Fuel Center. Ensure all members receive excellent service during entry, departure, information requests, and Fuel Center utilization. Maintain accurate paperwork and agreements while connecting with new people daily. This role requires excellent communication skills, extended standing, and a thorough understanding of membership packages. Full-time hours with a competitive hourly wage and comprehensive benefits package, including 401(k) match, PTO, and complimentary club membership.
Required Qualifications
- Excellent communication and customer service skills
- Ability to stand for extended periods of time
- Basic computer skills
- Thorough understanding of the Company's membership packages and incentives
- Upbeat personality with the ability to connect with new people daily
- Ability to properly fill out the necessary paperwork and agreements associated with our business
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