Member Services FT Mid Shift - Evergreen Park

Greet members, prospective members, and guests while handling front desk activities such as answering phones, checking members in, managing new sign-ups, and conducting facility tours. Resolve member inquiries and concerns professionally, escalating issues to management as needed. Maintain the cleanliness, organization, and safety of the club by sanitizing restrooms, locker rooms, equipment, and floors, while stocking supplies and reporting broken amenities. Work independently during AM, PM, or Overnight shifts to ensure a welcoming atmosphere, documenting non-emergencies in the Communication Log and contacting management for emergencies.