Member Services FT Glenview
$32,032–$32,032 year
On-siteGlenview, Illinois, United States
Job Summary
Greet members, prospective members, and guests while handling front desk activities such as answering phones, checking members in, managing new sign-ups, and facilitating account updates. Address inquiries, conduct facility tours, and resolve issues to maintain a clean, safe, and inviting environment through thorough cleaning of restrooms, locker rooms, and gym equipment. Report broken amenities, manage the "Lost and Found Policy," and document non-emergencies in the Communication Log on Microsoft Teams. Work independently during AM, PM, or Overnight shifts with constant situational awareness, contacting management only for emergencies. Full-time Monday-Thursday 3:00 PM to 11:00 PM and Friday 1:00 PM to 9:00 PM.
Required Qualifications
- Minimum of 16 years of age
- Must be able to lift, pull, push a minimum of 25lbs
- Upbeat and positive attitude
- Punctuality and reliability
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Basic computer proficiency
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- Satisfactory background check
- Must be able to work alone and independently
- Must be able to occasionally lift up to 50 lbs
- Must be able to work alone and independently
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