Member Services Coordinator - Portland, OR
$39,520–$39,520 year
On-sitePortland, Oregon, United States
Job Summary
Answer incoming phone calls and emails professionally, assist homeowners, vendors, and board members with general questions and requests, and route inquiries to appropriate departments while following up as needed. Maintain accurate records, update information in company systems, process incoming mail, and support the team with scheduling and administrative projects. This role serves as a primary point of contact for daily operations within the Portland office of Association Management Services NW, offering a fast-paced environment for those who enjoy helping people and staying organized.
Required Qualifications
- Experience in customer service, administrative support, reception, or a similar role
- Strong communication and interpersonal skills
- Excellent organization and attention to detail
- Ability to manage multiple priorities while maintaining accuracy
- Comfortable working in a collaborative, team-oriented office environment
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