Member Services Coordinator

Member Services Coordinator at LIV in Melbourne, focusing on outbound renewals for LIV Members and supporting the annual renewals campaign. Responsibilities include conducting outbound lapsed member calls to inform members of LIV services, maintaining CRM data integrity, and delivering campaigns to drive member engagement, acquisition, retention and satisfaction. Core skills include excellent customer service and communication, strong interpersonal abilities with stakeholders, exceptional organizational capacity to multitask in a fast-paced environment, and a proactive, curious approach. The LIV offers a flexible, hybrid working arrangement (WFH 2-3 days per week).