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SYUFY GROUP2 months ago

Member Services Associate

On-site · Beaverton, Oregon, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

This entry-level role offers the opportunity to provide quality service and accurate information regarding all areas of club operations. Responsibilities include monitoring the Member Services Desk and assisting in various club areas such as the Café, Recovery + Spa, Housekeeping, Sports, and Facilities. Candidates should possess strong communication skills, excellent phone handling capability, and a commitment to customer service. A positive attitude, flexibility, and teamwork are essential for success in this fast-paced environment.

Required Qualifications

  • Excellent phone skills; ability to handle intermittent heavy phones
  • Efficient, well-organized, able to handle a variety of duties simultaneously
  • Previous customer service experience
  • Five-star customer service skills
  • Excellent communication skills
  • Good organizational skills
  • Ability to quickly learn new tasks or technology
  • Enjoy working in a fast-paced and varied environment where the customer is first
  • Committed and flexible
  • Outgoing, friendly and able to work with and serve all kinds of people
  • Fast learner with a variety of interests
  • High energy with a positive outlook and can-do spirit
  • Team player who enjoys taking on new challenges

Desired Qualifications

  • Bilingual a plus
  • Progress toward high school diploma or college degree preferred

Additional Requirements

  • Minimum 16 years of age (certification requirements vary for café roles)
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SYUFY GROUP

Member Services Associate

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