MEMBER SERVICE SPECIALIST

Member Service Specialist responsible for accurately processing financial transactions and serving as a knowledgeable resource for members in-branch, at the drive-thru, or by telephone. duties include processing transactions, counseling on product selection or use, opening new accounts, and processing consumer loans. duties also include cross training opportunities, coaching and training other employees as needed, identifying opportunities to recommend products and services to enhance member experience, and ensuring confidentiality and compliance with applicable laws. Must maintain accuracy in cash handling, adhere to security procedures, and contribute to achieving branch and credit union goals. Hours: Full-time with some Saturdays required.